Welcome to Sheele. We take great pride in crafting and curating premium leather goods. Every order is carefully packaged and dispatched from our facility to ensure your investment arrives in immaculate condition.

1. Shipping Rates & Destinations

We currently ship to all physical addresses and PO Boxes within Australia.

Standard Tracked Shipping: FREE on all orders Australia-wide.

Note: We do not currently offer automated international shipping through our checkout. If you are located outside of Australia, please contact us at sheeleshopsupport@gmail.com for a custom freight quote.

2. Processing, Tracking & Delivery Timeframes

To maintain our standard of quality, every Sheele piece is bench-crafted in limited artisan batches rather than mass-produced.

Tracking Issuance: Please allow 7 to 14 business days for your bag to be bench-crafted, quality-checked, and dispatched. Your tracking link will be automatically emailed to you as soon as your order leaves our facility.

Delivery Timeframe: Please allow 7 to 21 business days for standard delivery to your address.

Note on Delivery Times: Please note that the 7–14 business day crafting and dispatch window is fully integrated into our standard delivery timeframe—it does not extend or alter our total estimated delivery timeframe of 7 to 21 business days.

3. Tracking & Delivery Security

Because Sheele packages contain high-value premium leather items, all shipments are sent with full tracking functionality.

Delivery Scans: Once a carrier records a successful delivery scan to your provided address, Sheele cannot be held liable for packages that are stolen or missing from the property. We highly recommend monitoring your tracking link closely to ensure someone is home to receive the package.

4. Incorrect Information & Reshipment

Please double-check your shipping address at checkout. If a parcel is returned to our facility due to an incomplete or incorrect address provided by the customer, or a failure to collect the item from a local post office locker within the carrier’s holding window, a flat $15.00 AUD redelivery fee will apply to ship the item back out to you.

Contact Us

If you have any questions regarding your delivery or require assistance with a package in transit, our customer care team is here to help.

Email: sheeleshopsupport@gmail.com